4 Comments
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michelle ray's avatar

I was a waitress for years and loved shooting the shit with my customers and making a special occasions more special. Service makes or breaks an experience.

Colin Black's avatar

Yeah it can be such a rewarding experience! I was super shy but working at a hotel helped me get over that. Looking back, it was a great experience!

Michael Knudsen's avatar

A wonderful exploration of that beautiful word hospitality. It applies to the digital world, too, in the way websites are built and customer service is handled. The lifeblood of online business is repeat customers, and there is no level of loyalty that will survive a sour experience.

Colin Black's avatar

Thanks so much for the kind words and for sharing @Michael Knudsen! I really appreciate it.